General terms and conditions of delivery

General Terms and Conditions of Purchase

1. Scope of application and supplier


2. Conclusion of contract


3. Prices


4. Payment terms; default


5. Offsetting/right of retention


6. Delivery; retention of title


7. Warranty


8. Liability


9. Final provisions

General Terms and Conditions

1. Scope of application
   (1) These General Terms and Conditions apply to all inquiries that you submit to the website of Unchained Robotics GmbH
   An der alten Synagoge 6
   33098 Paderborn, Germany
   Managing Director:
   Mr. Kevin Freise
   Mr. Mladen Milicevic
   to operate.
   (2) The goods offered on our website are aimed exclusively at buyers who have reached the age of 18 and are to be regarded as entrepreneurs within the meaning of Section 14 (1) of the German Civil Code (BGB).
   (3) Our deliveries, services and offers are made exclusively on the basis of these General Terms and Conditions. The General Terms and Conditions therefore also apply to all future business relationships with companies, even if they are not expressly agreed again. The inclusion of general terms and conditions of a customer that contradict our General Terms and Conditions is hereby rejected.
   (4) The contract language is exclusively German.
   (5) You can call up and print out the currently valid General Terms and Conditions on the website http://unchainedrobotics.de/nutzungsbedingungen/
   and print them out.


2. Conclusion of contract
   
   (1) The presentation of goods on the website does not constitute a binding application for the conclusion of a purchase contract. Rather, it is a non-binding invitation to request an offer from Unchained Robotics GmbH.
   (2) By clicking on the button "Request product" or "Request products without obligation" or the attached descriptions
   you submit a non-binding inquiry.
   (3) A purchase contract for the goods is only concluded when you have expressly
   confirm acceptance of the offer sent by e-mail.
3. Prices
   
   The prices stated on the product pages are net and do not include the respective statutory VAT and the respective shipping or delivery costs.
4. Terms of payment; default
   (1) Payment can be made in advance.
   (2) We are responsible for selecting the payment methods available in each case. In particular, we reserve the right to offer you only selected payment methods for payment, for example, to secure our credit risk only prepayment.
   (3) If you select advance payment, we will provide you with our bank details in the order confirmation. The invoice amount must be transferred to our account within 10 days of receipt of the order confirmation.
   (4) If you are in arrears with a payment, you are obliged to pay the statutory default interest of 9 percentage points above the base interest rate. In addition, you are entitled to payment of a lump sum of 40 euros. We reserve the right to claim further damages.
5. Offsetting
   (1) You shall only have a right of set-off if your counterclaim has been legally established or is not disputed or recognized by us or is in a close synallagmatic relationship to our claim.(2) You may only exercise a right of retention insofar as your counterclaim is based on the same contractual relationship.
   
6. Delivery; retention of title
   The terms of delivery and ownership refer to the offers expressly accepted by you, after request and consultation with Unchained Robotics GmbH.(1) Unless otherwise agreed, the goods will be delivered at your request from our location to the address specified by you.
   (2) We reserve title to the goods until all claims arising from the current business relationship have been settled in full. Pledging or transfer by way of security is not permitted before the transfer of ownership of the reserved goods.
   (3) If the goods subject to retention of title are combined and mixed, we shall acquire co-ownership of the new item in the ratio of the invoice value of the goods subject to retention of title to the other processed items at the time of processing.
   (4) We undertake to release the securities to which we are entitled upon request to the extent that the realizable value of our securities exceeds the claims to be secured by more than 10%. We shall be responsible for selecting the securities to be released.
7. Warranty
   Unless expressly agreed otherwise, your warranty claims shall be governed by the statutory provisions of the law on sales (§§ 433 ff. BGB) with the following modifications:- Only our own information and the manufacturer's product description shall be binding for the quality of the goods, but not public promotions and statements and other advertising by the manufacturer.
   - You are obliged to inspect the goods immediately and with due care for deviations in quality and quantity and to notify us of obvious defects within 7 days of receipt of the goods. Timely dispatch is sufficient to meet the deadline. This also applies to hidden defects discovered at a later date. In the event of
   breach of the duty to inspect and give notice of defects, the assertion of warranty claims is excluded.
   - In the event of defects, we shall provide warranty at our discretion by repair or replacement (subsequent performance). In the event of rectification, we shall not be required to bear the increased costs incurred by the transportation of the goods to a location other than the place of performance, provided that the transportation does not correspond to the intended use of the goods.
   - If the subsequent performance fails twice, you may, at your discretion, demand a reduction in price or withdraw from the contract.
   - The warranty period is one year from delivery of the goods. This limitation does not apply to claims for damages resulting from injury to life, limb or health or from the breach of a material contractual obligation, the fulfillment of which is essential for the proper execution of the contract and on the observance of which the contractual partner may regularly rely (cardinal obligation) as well as for claims for other damages based on an intentional or grossly negligent breach of duty by the user or his vicarious agents.
8. Liability
   (1) Unlimited liability: We shall be liable without limitation for intent and gross negligence as well as in accordance with the German Product Liability Act. We shall be liable for slight negligence in the event of injury to life, limb and health of persons.(2) Otherwise, the following limited liability shall apply: In the event of slight negligence, we shall only be liable in the event of a breach of a material contractual obligation, the fulfillment of which is essential for the proper execution of the contract and on the observance of which you may regularly rely (cardinal obligation). Liability for slight negligence is limited to the amount of damages foreseeable at the time of conclusion of the contract, the occurrence of which must typically be expected. This limitation of liability also applies in favor of our vicarious agents.
9. Final provisions
   (1) Should one or more provisions of these General Terms and Conditions be or become invalid, this shall not affect the validity of the remaining provisions.(2) German law shall apply exclusively to contracts between us and you, excluding the provisions of the United Nations Convention on Contracts for the International Sale of Goods (CISG, "UN Sales Convention").
   (3) If you are a merchant, a legal entity under public law or a special fund under public law, the place of jurisdiction for all disputes arising from or in connection with contracts between us and you shall be our place of business.
   Status: November 2020

Cancellation policy¹

Right of withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason.
The revocation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, have taken possession of the goods.
To exercise your right of withdrawal, you must inform us Unchained Robotics GmbH, Technologiepark 13, 33100 Paderborn, info@unchainedrobotics.de of your decision to withdraw from this contract by an unequivocal statement (e.g. a letter sent by post, fax or e-mail). If you make use of this option, we will immediately send you a confirmation of receipt of such a revocation (e.g. by e-mail).
To comply with the revocation period, it is sufficient for you to send the notification of the exercise of the right of revocation before the expiry of the revocation period.

Consequences of the withdrawal

If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; under no circumstances will you be charged any fees for this repayment. We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.
You must return or hand over the goods to us or to (insert the name and address of the person authorized by you to receive the goods, if applicable) immediately and in any case within fourteen days at the latest from the day on which you inform us of the cancellation of this contract. The deadline is met if you send the goods before the period of fourteen days has expired.
You shall bear the direct costs of returning the goods.
You only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary for checking their condition, properties and functionality.

- End of the withdrawal policy